TELASS welcomes feedback about your shopping experience, products, delivery, or customer support. Your comments help us improve.
How to contact us
Please email support@telass.com.au with the subject line “Complaint” or “Suggestion”. If your message relates to an order, include your order number and the email address used at checkout so we can investigate accurately.
What happens next
We review each request and aim to respond within 1–2 business days. Where we need more information, we will contact you using the email address you provide.